Caring Caller Team Leader

Location:
Ashburton
Organisation:
St John Mid Canterbury
Category:
Companionship
Hours:
Both/Flexible

It's easy to become isolated when partners and friends pass on or when family members don't live close by. And if you're unable to get out or you're unwell, it can be hard to meet people. Just having someone ask about your day can make all the difference to how you're feeling. Looking forward to a good conversation can really brighten up the day.

Our Caring Caller programme is a telephone friendship service. We match volunteers with clients around the country who would benefit from regular connection.

This volunteer Team Leader position is integral in ensuring our programme provides both our volunteers and clients with a seamless experience, by supporting our incredible Caring Caller volunteers. We are looking for a new Team Leader to support our Ashburton team.

The role involves:

  • Attraction, recruitment, and training of new volunteers
  • Providing support and mentoring advice to your team of volunteers
  • Ensuring all clients are receiving compatible matches that are meeting their needs
  • Providing reporting to relevant St John staff
  • Maintaining strong relationships with local Area Committee and attend meetings as required/invited
  • Organising recognition events, meetings, and training for the team
Requirements:

To be successful in this role, you will have:

  • Excellent communication skills, an empathetic personality, and a genuine interest in the well-being of others
  • Previous team management experience
  • Administration experience
  • Competent computer skills
  • Be over 18 years of age
  • Clean criminal record

Successful applicants will receive full training and membership of Hato Hone St John (which gives free ambulance service for immediate family).

A Police background check is required for this role.

Time commitment:

This role is flexible and can work around your availability, ideally you will be able to commit at least 2-3 hours per week.

Getting started:
The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

Ref: 1337

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