Caring Caller Team Leader

Location:
Ashburton
Organisation:
St John Mid Canterbury
Category:
Companionship
Hours:
Both/Flexible

We are currently looking for a Volunteer Team Leader to support our Caring Caller volunteers in the Ashburton area. This role is vital in helping the programme run smoothly and ensuring both volunteers and clients have a positive and meaningful experience.

It can be easy for people to become isolated when partners and friends pass on, family live far away, or health challenges make it difficult to get out and connect with others. Sometimes, simply having someone ask about your day can make a real difference. Looking forward to a friendly conversation can brighten someone’s whole day.

The Caring Caller Programme is a telephone friendship service run by St John New Zealand, connecting volunteers with people around the country who would benefit from regular conversation and companionship.

The role involves:

  • Attraction, recruitment, and training of new volunteers
  • Providing support and mentoring advice to your team of volunteers
  • Ensuring all clients are receiving compatible matches that are meeting their needs
  • Providing reporting to relevant St John staff
  • Maintaining strong relationships with local Area Committee and attend meetings as required/invited
  • Organising recognition events, meetings, and training for the team
Requirements:

To be successful in this role, you will have:

  • Excellent communication skills, an empathetic personality, and a genuine interest in the well-being of others
  • Previous team management experience
  • Administration experience
  • Competent computer skills
  • Be over 18 years of age
  • Clean criminal record

Successful applicants will receive full training and membership of Hato Hone St John (which gives free ambulance service for immediate family).

A Police background check is required for this role.

Time commitment:

This role is flexible and can work around your availability, ideally you will be able to commit at least 2-3 hours per week.

Getting started:
The first step is to express your interest by filling out the form below. We will then put you in touch directly with the organisation for more information on the role and how to proceed.

Ref: 1337

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