Managing Difficult Situations
Are you working with clients, volunteers, or community members and sometimes face challenging situations?
Join us for an interactive session designed to help volunteer leaders and volunteers handle challenging situations with confidence and positivity. Learn practical strategies to support volunteers, manage difficult behaviour, and build stronger, more resilient teams.
Facilitated by: Alice Sollis, Volunteer Coordinator, Age Concern South Canterbury & Haidee Woods, Manager, Volunteering Mid & South Canterbury
Date: Monday, 3 November 2025
Time: 10:00 AM – 11:30 AM
Venue: Knox Family Church, 58 Shearman St. Waimate
Morning tea provided
Learn how to:
- Recognise and de-escalate tense situations in volunteering
- Communicate effectively under pressure
- Build safer, more positive interactions with volunteers and communities
Who should attend:
Community workers, volunteer managers, volunteers, support staff, and anyone working with people.
💲 Cost: Free